If you've never engaged a structural engineer before, it's reasonable to not know what to expect. Here's what actually happens, start to finish.
Before the Visit
Once you get in touch, we'll confirm the scope based on what you've described, and book a time that works. Clearing access to the areas of concern beforehand, including internally where relevant, means the visit itself is efficient rather than delayed on the day.
On Site
The inspection itself is visual and non-intrusive, nothing gets opened up, dismantled, or removed. We record observations and photographs of what we find, and where useful, carry out a floor level survey to pick up movement that isn't always obvious to the eye. If anything urgent or genuinely unsafe turns up, you'll be told on site, not left waiting for the written report.
The Report
Following the visit, a written report sets out what was found, the likely cause, and recommendations for what happens next. Turnaround is typically a few business days, though urgent matters are prioritised. The report is written to actually be useful, not just technically accurate, so you understand what it means for your specific situation.
What It Isn't
A structural assessment is not a certificate of compliance with any Act, Regulation, or by-law, and it doesn't guarantee the absence of defects in areas that were concealed or inaccessible on the day. It's an independent, evidence-based opinion based on what could actually be observed.
